Kansino records safer-play controls.
This entry focuses on recorded safer-play controls and related account controls. The available details identify a set of tools, plus specific conditions for time-out, self-exclusion and limit increases.
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For kansino, the recorded details distinguish time-out and self-exclusion effects from the seven-day condition attached specifically to increasing a limit.
| Control | Recorded detail |
|---|---|
| Time-Out | During a time-out, the player cannot access the account or place bets. |
| Self Exclusion | Voluntary exclusion from casino services for a specified period; the minimum period via Gokstop / Central Register Exclusion of Games of Chance (Cruks) is 6 months. |
| Limit increase | A 7-day cooling-off period applies to increasing a limit. |
The recorded control-tool roster also names these options:
- Deposit Limit
- Time limit
- Maximum Balance Limit
- Loss Limit
- Reality Check
- Time-Out
- Self Exclusion
- Account History
- Net Deposit Threshold
The following table gives the recorded contact routes for external safer-gambling organizations; these are organization contacts, not casino customer-support channels.
| Organization | Contact route |
|---|---|
| Open Over Gokken | Phone: 0800 24 000 22 (24/7) |
| Open Over Gokken | Email: info@openovergokken.nl |
| Open Over Gokken | WhatsApp: +31 659818331 |
| Open Over Gokken | Chat hours: 8.00–00.00 |
| Gamblers Anonymous Area Gamblers | Phone: 0800-2277722 |
| Gordon Moody | Email: support@gamblingtherapy.org |
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Account closure is separate from time-out and self-exclusion: an account can be closed at any time by contacting customer support through live chat, phone or email, and funds should be withdrawn before closure.